Frequently Asked Questions
Everything you need to know about your Ayurvedic lifestyle journey.
What is the estimated delivery time for my order?
We typically process orders within 24-48 hours. Depending on your location, your herbal products will arrive within 5 to 7 business days.
Are your products 100% natural and authentic?
Yes, all our products are crafted using traditional Ayurvedic methods and sourced from high-quality, natural herbs to ensure purity and effectiveness.
How can I track my shipment?
Once your order is dispatched, you will receive an email and SMS with a unique tracking ID and a link to monitor your package in real-time.
What is your return and exchange policy?
We offer a 7-day return policy for unused and sealed products if they are received in a damaged condition or if the wrong item was delivered.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery across most pin codes in India, alongside secure online payment options including UPI, Credit/Debit cards, and Net Banking.
Can I cancel my order after it has been placed?
Orders can be cancelled within 12 hours of placement or before they are dispatched, whichever is earlier, by contacting our customer support team.